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LEGAL NOTICE
This Legal Notice establishes the conditions of use of the website www.rutaskayakmenorca.com (hereinafter Website). The use of the same attributes to the navigator the condition of User, which implies adherence and commitment to comply with each and every one of the conditions contained in this Legal Notice, in the version published at the time of accessing the same, so the User is recommended to read this Legal Notice carefully each time you access the Website. These Conditions shall be applicable regardless of the existence of other specific conditions applicable to certain services provided on the Website.
PLEASE READ THIS AGREEMENT IN ITS ENTIRETY BEFORE USING ANY OF THE SERVICES OFFERED ON WWW.RUTASKAYAKMENORCA.COM.
Copyright © Copyright
All rights reserved. The text, images, graphics, sound, animations and videos, as well as their arrangement on the web pages of Rutas Kayak Menorca (RKM Balearic Sports, S.L.) on the Internet are protected by intellectual property rights. The content of these Internet pages may not be copied, distributed, modified or provided to third parties for commercial purposes. Furthermore, some web pages of Rutas Kayak Menorca (RKM Balearic Sports, S.L.) on the Internet contain images to which third parties have intellectual property rights.
Trademark information ®
Unless otherwise specified, all distinctive signs and trade names appearing on the web pages of Rutas Kayak Menorca ® (registered trademark) on the Internet are protected by the regulations governing trademarks. This applies in particular to trademarks, signs, logos and symbols. The trademarks and design elements used on our pages are the intellectual property of RKM Balearic Sports, S.L.
Warranty information
This website has been created and provided with content with great care. Nevertheless, no guarantee can be given for the accuracy or correctness of the information contained herein. Rutas Kayak Menorca (RKM Balearic Sports, S.L.) accepts no liability whatsoever for damages resulting directly or indirectly from the use of this website.
Licensing information
The intellectual property contained in the web pages of Rutas Kayak Menorca (RKM Balearic Sports, S.L.) on the Internet, such as patents, trademarks and copyrights, is protected. Browsing this website does not grant a license to use the industrial or intellectual property of Rutas Kayak Menorca (RKM Balearic Sports, S.L.).
GENERAL CONDITIONS AND REQUIREMENTS
This Terms and Conditions Agreement ("Terms and Conditions") and our Privacy Policywhich is incorporated herein by reference, is made between you and RKM Balearic Sports, S.L. It governs your use of the services, information and products available through the website www.rutaskayakmenorca.com ("Services"). By accessing and using the Services, you acknowledge that you have read, understand and agree to be bound by the Terms of Use and Privacy Policy, regardless of whether you are a visitor or a registered member. If you do not agree to the Terms of Engagement or the Privacy Policy, you may not use or access the Services.
- These "Terms and Conditions" apply to any booking of our activities and items.
- It is essential to know how to swim.
- Minors must be accompanied by a responsible person or carry an authorisation signed by that person.
- Children under 6 years of age are not admitted.
- Weight less than 100 kg; height less than 2m (consult the centre in the case of a weight and/or height equal to or greater than those indicated).
- Inform the centre in advance if you suffer from any disability, significant pathology and possible pregnancy before contracting any activity.
• Asimismo se compromete a no estar bajo los efectos del alcohol, drogas y/o estupefacientes, así como cualquier otro medicación que pueda incidir en su capacidad de reacción.
• Las mujeres en estado de gestación no pueden realizar la actividad.
- The client, on contracting our services, undertakes to follow the instructions of the guide (monitor) responsible for each activity at all times.
- RKM Balearic Sports, SL. or our guides cannot be held responsible for personal injury, loss or damage to material, when this is caused as a consequence of misuse and/or not following instructions given.
- Booking is essential to secure a place. To confirm a reservation, the customer must pay 100% of the total amount.
- RKM Balearic Sports SL reserves the right to make changes to the timetable or cancel any activity due to weather and safety conditions.
- The commitment of RKM Balearic Sports SL begins at the moment the contracted activity starts.
- The contract and responsibility of RKM Balearic Sports concerns exclusively the direct work of its technicians and the organisation of the activity.
By paying for a rental or tour it is understood that the customer has read and accepted our terms and conditions.
- It is the client's responsibility to travel to the departure point of the activity.
- RKM Balearic Sports SL reserves the right to refuse admission to any person presenting any of the above criteria.
- We reserve the right to make changes and adjustments to these terms and conditions without prior notification to any customer. We will make every effort to comply with the terms that have been agreed at the time of booking. The cancellation policy cannot be changed.
- We recommend all clients to have their own personal travel/medical insurance.
- Any lawsuit or claim against RKM Balearic Sports SL will be brought in the courts of Mahón.
- Rates are per person (except for tailor-made rates for large groups) and VAT included. This price includes the necessary technical and safety equipment: kayak, waistcoat, paddle, waterproof bag (if the COVID-19 regulations allow it), and qualified guide. The hiring of external services (accommodation, transport...) will be at the client's expense.
RENTAL OF EQUIPMENT
- For all rentals, the following written agreement must be reached:
"I hereby declare that I take full responsibility for my own safety during the rental period. I am aware that sea kayaking has certain risks and I will bear these risks in mind when I am on the water. I will return the equipment in the same condition as when it was given to me. If the equipment is not returned within the period or is damaged in any way, RKM Balearic Sports, SL. is entitled to claim the extra costs according to the delay or the bad condition of the equipment.
- No refund or cancellation of any rented item or service if the weather conditions are not to the client's liking (rain, wind, etc.).
- The pre-booking fee will not be refunded once the booking has been made.
CONDITIONS AND REQUIREMENTS FOR SEA KAYAK RENTAL
GUIDED ROUTES
- The kayaks used are double kayaks, with the possibility of a single, open (sit on top) and self-bailing kayak.
- Throughout the tour, the group is assisted by qualified guides and instructors.
- The paddling exercise is very simple and logical, however, before going out to sea there is always an explanation of the basic technique so that any participant can do the whole itinerary without difficulties. During the excursions there are different stops to rest.
- Please be at the meeting point 25 minutes before the start time of the activity. Please make sure you are at the venue before, as if you arrive late, the group may leave without you. If this happens, the booking fee will not be refunded.
No previous knowledge is necessary, but average physical condition is required for the guided hikes:
- ROUTE OF THE CAVES (3:00h)
CONDITIONS AND REQUIREMENTS
- Minimum age for unaccompanied adult:
• Ruta de Las Cuevas: Mínimo 14 años para ir solo
• Menores de 14 años acompañados de un adulto
• Menores de 6 años no admitidos
• De 6 a 7 años incluidos, no ocupan una plaza de kayak cuando es 3r ocupante, pero solo puede ir uno por kayak
• Mujeres en estado de gestación no pueden realizar la actividad
CONTRACTING GUIDED TOURS
1. Booking is essential to secure your place.
2. For the confirmation of the booking, the customer must pay 100% of the total amount.
3. The price of the guided activities includes the accident and liability insurance mandatory for canoeing activities in the Balearic Islands.
- The customer is responsible for all items carried on board without proper securing.. Its loss, whether due to its own or other causes, exempts RKM Baleraic Sports from any liability and claims for compensation.
4. Upon confirmation of the booking, the customer expressly accepts these General Terms and Conditions in full. In the event that a person books on behalf of another person or persons, the latter shall assume each and every one of these conditions.
5. By paying for a rental or tour it is understood that the customer agrees to accept the "Statement of Responsibility" which is verified at the time of booking.
CANCELLATION POLICY
1- Our activities are subject to weather conditions and sea conditions. For this reason RKM Balearic Sports, SL (Rutas Kayak Menorca) may be obliged to change or cancel the activity, including during the activity itself. In this case the client will have the right to postpone the activity or the refund of the amount paid.
2- The client may cancel or modify the contracted services and will be entitled to a refund of the amounts paid, but the following penalty criteria will be applied:
- From 5 days before or more, cancellation without penalty.
- Between 5 days and 72h before is penalised with 30% of the total amount of the reservation.
- Less than 72 hours is penalised with 100% of the total amount of the reservation.
4- Failure to appear on the date and at the time indicated by RKM Balearic Sports, SL. will imply the obligation on the part of the client to pay the total amount of the booking.
5- No refund will be made for seasickness. It is an activity in an environment with possible waves, the client must be responsible for taking the necessary measures, such as, for example, the use of Biodramine.
CHANGE OF DATE
The customer with a confirmed booking may make a change of date taking into account the following criteria:
- From 5 days or more before the date of the event